What do IT technicians do? Information technology (IT) technicians advise people in computer installation processes and troubleshooting, and also maintain company systems. There are several education and certification options in this field.
What Is an IT Job?
Information technology (IT) technicians maintain computer systems, provide technical support, and teach their clients the basic skills they need to operate newly installed programs. Aspiring technicians can find certificate and degree programs in information technology and acquire industry-recognized certifications.
IT Technician Job Description
More specifically, IT technicians diagnose computer problems, monitor computer processing systems, install software, and perform tests on computer equipment and programs. Technicians may also set up computer equipment, schedule maintenance, and teach clients to use programs. Other job duties can include minor repairs and computer parts ordering.
IT job requirements include strong knowledge of computers and how they operate, which includes having a broad understanding of hardware and software, operating systems, and basic computer programming. Familiarity with electronic equipment, Internet applications, and security may also be required. Technicians may also need good communication skills because this position requires frequent interaction with clients.
IT Education Requirements
Many employers prefer to hire an IT technician who has some level of formal training. Future IT technicians can find certificate, associate, and bachelor's degree programs in computer science, information technology, or computer information systems. Coursework in these programs may cover computer security, hardware configuration, and technical support. Students can also learn about database programming, operating systems, and software installation.
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