Technical Manager Overview

The technical manager is a versatile position that requires sufficient managerial skills as well as sufficient technical skills. A technical manager should be able to perform all necessary tasks related to company systems including troubleshooting any technical issues. They must oversee the development and implementation of any system through all steps of the process. They must make sure their team is fully trained and able to perform their jobs. The technical manager is the point person for any issues that arise within the team. They are responsible for making key decisions for technical issues related to the company after considering everything from cost to quality of hardware or software.

Job Duties

The technical manager must provide guidance for all members of the team when it comes to designing, implementing, and updating software. They should constantly evaluate company platforms and networks and search for ways to improve them. They are responsible for addressing faults within any company system and making sure those faults are fixed. The technical director should make sure that all procedures are documented for reference and that all of the members of the IT team are trained to handle any situation. They are the communication source between clients and upper management of the company. The technical manager must also perform management tasks for the team. These duties include conducting employee reviews, handling employee complaints, and dividing the workload among members of the team.

How to become a(n) Technical Manager

Techical Managers are one of the fastest growing careers in the tech industry and Infosec is proud to offer a variety of training courses to help students get their foot in the door. Our Certified Information Security Manager (CISM) course provides everything you need to kick start your career in Management!